The Starbucks employees recorded a closeup of an anonymous female customer’s leg and breasts on CCTV in one of their outlets and uploaded the footage on social media.
According to the Antara state news agency, the incident occurred at a Starbucks outlet in Sunter Mall, North Jakarta on 1 July.
Twitter up in arms
Twitter users voiced their outrage soon after the footage went viral.
"The instastory of an acquaintance who worked in Starbucks is real terrifying..So this is how people work in a back office? So creepy and frightening!" said Twitter user @LisaAbet.
"CCTV's are installed to make people feel secure, but if it is misused it makes them feel insecure. Stupid, brainless employee," Antara quoted another account under the name @alcadeaja.
"Its tough being a girl. Even when hanging out with friends somebody zooms [them in on CCTV]," said fellow Twitter user @shrlymonica. "Even a supposedly safe place is anything but safe."
Starbucks have replied to the online criticism, particularly by users who mentioned them.
(Writer: Muhammad Isa Bustomi | Editor : Sandro Gatra)
Sources:
https://megapolitan.kompas.com/read/2020/07/02/16423671/starbucks-pecat-pegawai-yang-intip-payudara-pelanggan-lewat-cctv?page=all#page2.
https://www.antaranews.com/berita/1587110/polisi-selidiki-oknum-pegawai-starbucks-intip-pengunjung-via-cctv