KOMPAS.com – Indonesia's tourism sector took a beating from the combination of the coronavirus pandemic and the low level of trust from tourists.
Businesses in the tourism sector have been among the most severely affected since the Covid-19 virus first came to light, Deputy of Marketing at the Ministry of Tourism and Creative Economy Nia Niscaya said recently.
Nia shared her thoughts on Indonesia’s tourism sector as well as the country’s travel agents during an event with the Association of Indonesian Tours and Travel Agencies (ASITA) on June 27.
“Indonesia is experiencing a lack of trust from domestic and international tourists. Therefore, we must work together to build up the trust of tourists,” Nia said in a written statement.
Read also: Indonesia to Establish Travel Bubble With Leading Partners
The downward trend in travelers’ trust does not apply only for Indonesia, but rather globally.
Over time and in line with the government’s management of the coronavirus pandemic, the government is optimistic there will be a growing positive perception from foreigners on Indonesia’s tourism sector.
To further boost the trust of domestic and international tourists, Indonesia’s Ministry of Tourism has created its ‘Cleanliness, Health and Safety’ protocol.
Read also: Indonesian Tourism Ministry Turns to Games to Support Covid-19 Socialization Efforts
The Covid-19 socialization effort is disseminated through interactive means such educational videos and handbooks distributed to businesses in the tourism and creative economy sector.