Indonesia’s Digital Divide Limits Reach of Service Delivery, Says Sri Mulyani

JAKARTA, KOMPAS.com – Finance Minister Sri Mulyani highlighted Indonesia’s digital divide that has come under the spotlight during the coronavirus pandemic.

Sri Mulyani mentioned that there has been an acceleration of adapting to digital tools from the pandemic, however, there is unequal access to technology in Indonesia.

The Finance Minister underlined a finding by think-tank Centre for Strategic and International Studies (CSIS) which revealed that only one out of five occupations can shift and adapt to digital technology.

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Sri noted that the government’s policies have been tailored to bridge Indonesia’s digital divide while also supporting jobs that find it difficult to adapt to rapid technological changes.

However, she pointed out that the Indonesian government must provide facilities for occupations that cannot easily adapt to digitalization in order to spark transformation.

“In terms of users, there is a huge gap particularly in emerging markets like Indonesia where there are different qualities of internet access.”

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There are some parts of Indonesia where internet access is a form of luxury which causes limitations in service delivery and social assistance programs.

“For example, when we talk about implementing online learning in Indonesia to accommodate the needs of our students, we are reminded that not everyone has internet access or the tools for it. In fact, there are some who have inadequate digital literacy skills, and they are the ones who will easily lose their access to education during the pandemic,” she explained.