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Indonesia’s Tokopedia User Data Hacked, Sold, and Shared on Facebook

July 6, 2020, 05.17 PM

JAKARTA, KOMPAS.com – Indonesian tech giant Tokopedia has fallen victim to a massive data leak in which 91 million of its user data were stolen, sold for $5,000, and shared in a Facebook group.

Tokopedia has clarified that users’ password information is safe as it is encrypted.

However, Tokopedia’s stolen user data encompassed information on people’s emails, full name, and mobile numbers.

Read also: Gojek Cuts 430 Jobs As Indonesian Economy Slows Down Due to Covid-19

The company has stated that it has approached the situation in a transparent manner with its users. Tokopedia has also filed a police report on the hacking incident.

“We underline that this is not an attempt to steal new data and that Tokopedia users’ passwords remain protected through encryption. We have additionally reported the incident to the police. We remind all parties to erase all information that facilitates access to data obtained through unlawful means,” said Tokopedia Vice President of Communications Nuraini Razak on July 6.

The Indonesian tech giant is also coordinating with the government and other relevant authorities in the case.

“We have also guided our users of the next step to take in ensuring the privacy of their personal data is secured,” said Nuraini.

Data discovery

Tokopedia's stolen user data leak was discovered by the Communication and Information System Security Research Center on July 4.

The research center found a link containing 91 million Tokopedia user data shared on a Facebook group.

The institution suspected that it was a data leak given that the personal information was available for download free of charge.

Read also: Gojek to Integrate PayPal with the Indonesian Ride-Hailing Giant’s App

Furthermore, Chairman of the Communication and Information System Security Research Center Pratama Persadha said that the link was first shared on July 3 on a public forum called Raidsforum.

The link originated from an account with a registered username of @Cellibis. The user stipulated that the data was obtained for $5,000.

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