Another mall operator, PT Ciputra Development Tbk, began to open in stages based on the shop types. “Businesses that are open now are supermarkets, pharmacies, optical shops, medical equipment stores, food and beverage outlets, banks, money changers, and fashion/accessories shops as well as hair salons and electronic shops,” said Ciputra Mall Public Relations Rida Kusrida.
Other businesses that will need to wait before they can reopen are cinemas, gyms, beauty clinics, and children's playgrounds.
In West Java Province, malls are also allowed to reopen while another round of the large scale social restrictions (PSBB) has been extended to June 26.
Governor Ridwan Kamil has required the malls to operate at 30 percent capacity.
Mal Festival Citylink in Bandung capital provides electronic tools that detect how many visitors enter the mall through the use of barcodes at all doors. If the number of visitors has reached 30 percent of mall capacity, then the customer service representatives will ask the next visitors to wait in line.
The mall’s new business hours during the Covid-19 pandemic is from 11:00 am to 8:00pm.
Mall visitor numbers decline
A research conducted by the Nielsen Connect Indonesia showed that mall developers and operators will need more time to lure visitors.
After the pandemic ends, the research said that only about 84 percent of mall visitors will come back.