JAKARTA, KOMPAS.com – Jakarta Governor Anies Baswedan highlighted how the coronavirus pandemic has shown society the benefits of digital technology.
The use of technology has become increasingly widespread and malls in Jakarta have recently demonstrated its advantage.
Jakarta malls opened on June 15 after months of temporary closure during the city’s large-scale social restrictions (PSBB).
Read also: Malls in Jakarta to Reopen on 15 June
Approximately 80 Jakarta malls have reopened to the public and many have adopted new health protocols to cope with the ongoing spread of the Covid-19 virus.
One of the means that have been introduced is the use of a QR code that mall visitors are expected to scan upon entry.
This form of digital technology is a measure undertaken by several mall operators to manage the number of mall visitors.
In the current transition to the new normal, Jakarta malls are only allowed to accept visitors at 50 percent capacity.
Read also: New Normal Should Not Compromise Public Well-being
“This is excellent because I entered this mall and I had to scan this QR code. The transactions were also cashless, touchless, and I hope this will give way to a new habit,” said Anies Baswedan during a visit to Kota Kasablanka Mall June 16.
For Anies Baswedan, the coronavirus pandemic has forced people to make use of what is available including the untapped potential of digital technology.
He believes that it was not until the pandemic struck that people harnessed the full advantages of digital technology.
“I hope this is an interesting lesson to be learned. A health crisis and economic crisis are difficult, but they also present an opportunity: the massive benefit of technological use,” said Anies.
Adjustments to mall operations
Association of Indonesian Shopping Mall Operators Chairperson Ellen Hidayat said that Jakarta malls open from 11:00 am until 8:00 pm during the initial phase.
Jakarta malls' previous operating hours were from 10:00 am until 10:00 pm.
There is a set of health protocols that Jakarta malls have to fulfill as the provincial government heads toward a new normal.
Read also: WHO Cautions Indonesia on New Normal Preparations
“Most shopping malls do a headcount of its visitors, but there are some who use a QR code. There are a number of malls that have perfected this system and made the process 100 percent touchless,” said Ellen.
Anies has stressed the importance for mall operators to uphold the new health protocols during the transition phase.
The Jakarta Governor has warned mall operators of a possible temporary closure if they fail to comply with the new regulations.
(Writer: Ryana Aryadita Umasugi | Editor: Sabrina Asril)
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