Garuda Indonesia Named Airline with the Best Cabin Crew Worldwide 2026

KOMPAS.com - Garuda Indonesia has ranked among the top 10 airlines with the best cabin crew in the world for 2026, according to Skytrax, announced in London, England, on Friday (18/9/2026).

In the World's Best Airline Cabin Crew 2026 category, Garuda Indonesia secured the eighth position, while Japan Airlines and Thai Airways ranked ninth and tenth respectively.

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Garuda Indonesia Named Airline with Best Cabin Crew of 2026

Drops Four Places

Although remaining in the top 10, Garuda Indonesia’s position dropped four places compared to the previous year, when the national carrier ranked fourth.

The list evaluating airlines with the best cabin crew is based on the highest overall staff performance, including hard service such as techniques, efficiency, and passenger attentiveness.

Also covered is soft service, which encompasses enthusiasm, attitude, and friendliness of the cabin crew during the flight.

This category was the only award placing Garuda Indonesia within the top 10.

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KOMPAS.COM/ANDREAS LUKAS ALTOBELI Garuda Indonesia flight attendants hand out chocolates during the Kartini Flight route Jakarta-Padang, Friday (21/4/2017). Garuda Indonesia is listed among the top 10 airlines with the best cabin crew worldwide in 2026, though its ranking fell four places.

Meanwhile, in the main category of the world’s best airlines 2026 (World's Best Airlines 2026), Garuda Indonesia ranked 66th, a significant drop from the previous year.

Garuda Indonesia has also not made the top 10 best airlines in Asia according to the ranking by Skytrax.

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List of Airlines with the Best Cabin Crew Worldwide 2026

1. Cathay Pacific Airways

2. Singapore Airlines

3. Malaysia Airlines

4. Hainan Airlines

5. ANA (All Nippon Airways)

6. EVA Air

7. STARLUX Airlines

8. Garuda Indonesia

9. Japan Airlines

10. Thai Airways