December 22, 2020, 09.18 PM

“We would like to remind passengers to be disciplined when adhering to Covid-19 protocols to ensure that train services remain a safe, comfortable, and healthy transportation mode for travelers.”

For year-end holiday travelers in Indonesia to use the country’s train services, they must be in a healthy condition.

Travelers are required to wear a face mask and not have symptoms such as the flu, cough, runny nose, fever, and a body temperature above 37.3 degrees Celsius.

Read also: Indonesia to Ban New Years Celebrations in Public Places

For Indonesian travelers embarking on a long-distance journey this Christmas and New Year’s, KAI recommends wearing a face shield and to wear long-sleeved apparel.

For further information regarding KAI policies for the year-end holiday in Indonesia, you can contact their customer service representatives at any of their stations.

You can also reach out to their Contact Center via telephone at +6221-121, via WhatsApp messenger at +6281112111121, via e-mail at, or via social media @KAI121.

(Writer: Nabilla Ramadhian | Editor: Kahfi Dirga Cahya)


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